Optracy

Contact

Talk to us.

Email is the fastest way to reach us. We usually reply within one business day.

Support

Something went wrong with an upload, the editor or a download.

Email support

Include the image link and what you expected to happen.

Monthly plan and billing

Get a month of unlimited downloads for $6.99, or ask about a payment or a receipt.

Email about the monthly plan

Write from your account's address, so we switch on the right account.

API credits

Credits for the API, or more jobs at a time for your account.

Email about API credits

Tell us how many credits you need and what you'll use them for.

A good first email gets a one-email answer.

  1. 1Write from the email address of your Optracy account.
  2. 2Paste the image link (it starts with optracy.com/edit/), if your question is about an image.
  3. 3Say what you did, what you expected, and what happened instead.
  4. 4Add the time it happened and your time zone.

Report an image that uses your work.

If an image on Optracy infringes your rights, email [email protected] with its link and we remove it. You can also ask us to delete any image you uploaded before its 24 hours are up.

Optracy is not affiliated with Amazon, Printful, Printify or Etsy.